No Connection Delay
Eliminate that tell-tale connection delay you get using other predictive dialers with our exclusive agent introduction recording system.
You spent good money setting up your call center, and you spend good money running it. But the dialer system, by design, is wasting your money, by making it hard for your reps to have good conversations.
This connection delay may be accepted in the industry, but we knew it was a stupid design. So we designed something much, much better. A system with no connection delay.
Typical predictive dialer call
Start: Phone rings. Called party picks up, says “Hello”.
1 second, 2 seconds, sometimes 3 seconds or more: Silence – the dialer is searching for an available agent – the called party is thinking “uh oh, this is a telemarketing call” and getting defensive, or just hanging up.
LiveTelemarketing.com dialer call
Start: Phone rings. Called party picks up, says “Hello”.
¼ second: Agent intro recording plays – for example the called party might hear “Hi, this is Bonnie with Metro Capital, how are you?”. When this recording ends, the agent hears a “beep” and is connected with the called party, who responds to the intro recording. The called party never hears a delay, and the agent is right there to respond, live.
It’s simply a better design.
