No Special Headsets or IP Phones or Software Required
This system is drop-dead simple for you and your agents to learn, and to use, while giving you the benefits of an advanced, all digital network.
Unlike others, our system does not require any special equipment, no USB headsets, and no software to install on your computers.
Are you running an IT department or a call center? Do you really want to install, configure, and maintain special hardward and software for every agent? No?
With our system, all of the programming is contained on our servers. Our developers are responsible for configuring and maintaining it, not you.
You can control your entire campaign from a single web browser on your computer. Nothing to install.
If your call center uses VOIP, calls are sent directly to your VoIP system via SIP for maximum performance (our system normally has latency (round trip) less than 15 millisec. within the United States, and for calls between US and India/Pakistan, less than 190 millisec. latency.
Our all-digital network delivers calls to the regular phone network, to the cellular network, or to any VOIP connection.
Many predictive dialing systems require a computer for each agent, with special software installed.
